Bald man in black blazer and graphic t-shirt gestures and points during a presentation on stage.

What’s Your Harvard? Lessons in Leadership and Change from Andre Norman

May 28, 2025

Most business conferences don't leave you speechless. But hearing Andre Norman, once known as the "Ambassador of Hope," is different.

Andre doesn't teach business strategies—he teaches transformation. From a childhood of trauma and running drugs in 6th grade, to solitary confinement and a personal goal to one day reach Harvard, his story is one of radical ownership and purpose.

At one point, Andre was considered one of the top three most dangerous inmates in the country—locked in solitary confinement for over two years. But even there, in the quiet and the chaos, he made a decision: he was done with violence, done with excuses, and ready to build something better.

His turning points?

  • One teacher who invested in him.
  • One decision to stop listening to the noise.
  • One belief that he could change.
  • One moment of choosing to listen to God calling him to let go of violence.
  • One bold step to leave the friends pulling him down the wrong path.

He didn't just dream—he acted. He taught himself law in prison, overturned his own case, earned his GED, and walked out ready to help others just 90 minutes after his release. Eventually, he achieved his goal of speaking at Harvard—a place he once envisioned from a prison cell.

So what does this mean for an MSP?

It means that even in the world of IT support, compliance, and cybersecurity, we all face noise- distraction, doubt, burnout, and resistance to change. But transformation starts with believing we can be better- for our clients, our teams, and ourselves.

Andre asked us a simple, powerful question:

"What's your Harvard?"

At DigeTekS, our Harvard is helping businesses thrive through secure, strategic IT.
It's making sure that when a client calls in crisis, we don't just fix the issue- we show up with care, consistency, and follow-through.

"When you show up with intention, you don't need to have all the answers- you just need to lead with purpose."

That's what we're committed to at DigeTekS: showing up with integrity, focus, and the drive to make a difference- every single day.

Ready to work with an MSP that shows up for you, fully and authentically?

Click here or give us a call at 833-863-2120 to schedule your FREE Consult today!