Man and woman seated on white chairs on stage during a conversation event with a table between them.

What Dr. Phil Taught Us About Leadership, Authenticity, and IT Services

May 14, 2025

At this year's annual Technology Marketing Toolkit Conference, the DigeTekS team had the unexpected privilege of learning from none other than Dr. Phil. While best known for his work on TV, Dr. Phil's roots in litigation and leadership offered powerful insights—especially for those of us in the MSP space.

One message hit us hard:
"You have to believe in what you're doing with a passion."

Whether you're leading a tech team, guiding a client through compliance, or troubleshooting a stubborn firewall, authenticity matters. Clients can spot when you're just going through the motions. So can your team.

He reminded us that every individual is a "company of one." What are you presenting? What makes you different from the MSP next door? If you can't clearly define your unique value—internally and externally—you're not really in business yet.

He also said:
"No matter what you do, someone will have a problem with it. So you might as well do what the hell you want. At least be your own best friend."

In an industry where everyone has an opinion on the "best stack," the "right backup solution," or whether AI is a friend or foe—it's critical that we own our decisions, stand on what we believe, and lead with conviction.

At DigeTekS, this means:

  • Supporting our clients with purpose-driven solutions
  • Empowering our team to bring their full, authentic selves to work
  • Building partnerships rooted in trust, not trends

The tech world may change, but values like passion, authenticity, and belief in your mission? Those remain rock solid.

Want to work with a team that leads with purpose?

Let's talk. Book a Discovery Call to see how we can support your business.
www.digeteks.com/discoverycall/ or call us at 833-863-2120.